Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as:
- Name, email address, and phone number
- Fitness goals and health information
- Payment information (processed securely through third-party processors)
- Communication preferences
2. How We Use Your Information
We use your information to:
- Provide personalized fitness coaching services
- Communicate with you about your program
- Process payments and manage your account
- Send you relevant health and fitness information (with your consent)
- Improve our services
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- To service providers who assist in our operations (under strict confidentiality agreements)
- When required by law or to protect our rights
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
5. Your Rights (GDPR)
If you are in the European Union, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser. See our Cookie Policy for more details.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account at any time.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email or through our website.
11. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us at:
- Email: [email protected]
- Address: Data Protection Officer, Fitness Elevate Now